This Privacy Policy (the  “Policy” ) governs the manner in which the Platform collects, uses, maintains, and discloses information about its users. The Policy also describes the practices that We apply to such user information, users’ privacy rights, and choices regarding their information. To clarify, this Policy applies to all users of the Platform (referred to as “Learners”, “You”, “Your”).

By accessing and using the Platform, providing Your Personal Information, or by otherwise signaling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy and Terms of Use, and we disclaim all the liabilities arising therefrom. If You do not agree with any provisions of this Policy and/or the Terms of Use, You should not access or use the Platform or engage in communications with us and are required to leave the Platform immediately. Suppose any information You have provided or uploaded on the Platform violates the terms of this Policy or Terms of Use. In that case, we may be required to delete such information upon informing You of the same and revoke Your access if required without incurring any liability to You. Capitalized terms used but not defined in this Privacy Policy can be found in our Terms of Use. Please read this Policy carefully prior to accessing our Platform and using any of the services or products offered therein. If you have any questions, please contact us using the contact information provided below.

1. PERSONAL INFORMATION
   
   “Personal Information” shall mean the information that identifies a Learner, i.e., first and last name, identification number, email address, age, gender, location, photograph, and/or phone number provided at the time of registration or any time after that on the Platform.
   
   “Sensitive Personal Information” shall include (i) passwords and financial data (except the truncated last four digits of credit/debit card), (ii) health data, (iii) official identifier (such as biometric data, aadhar number, social security number, driver’s license, passport, etc.,), (iv) information about sexual life, sexual identifier, race, ethnicity, political or religious belief or affiliation, (v) account details and passwords, or (vi) other data/information categorized as ‘sensitive personal data’ or ‘special categories of data’ under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, General Data Protection Regulation (GDPR) and/or the California Consumer Privacy Act (CCPA) (“Data Protection Laws”) and in context of this Policy or other equivalent/similar legislations.
   
   Usage of the term ‘Personal Information’ shall include ‘Sensitive Personal Information’ as may be applicable to the context of its usage.
   
   
2. INFORMATION WE COLLECT:
   
   We may collect both personal and non-personal identifiable information from You in a variety of ways, including, but not limited to, when You visit our Platform, register on the Platform, and in connection with other activities, services, features, or resources we make available on our Platform. However, please note that-
   • We do not ask you for Personal Information unless we truly need it, such as when you register for any Content on the Platform.
   • We do not share Your Personal Information with anyone except to comply with the applicable laws, develop our products and services, or protect our rights.
   • We do not store Personal Information on our servers unless required for the ongoing operation of our Platform.
   
   
   1. Personal Identifiable Information: We may collect personally identifiable information such as your name and email address to enable You access to the Platform and services/products offered therein. We will collect personally identifiable information from You only if you voluntarily submit such information to us. You can always refuse to provide such personal identification information; however, it may prevent You from accessing services or products provided on the Platform or from engaging in certain activities on the Platform.
   
   
   2. Non-Personal Identifiable Information: When you interact with our Platform, we may collect non-personally identifiable information such as the browser name, language preference, referring site, the date and time of each user request, operating system, Internet service providers utilized, and other similar information.
   
   
   3. Cookies: To enhance User experience, our Platform may use 'cookies'. A cookie is a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns for record-keeping purposes. You may choose to set your web browser to refuse cookies or to notify you when cookies are being sent; however, please note that in doing so, some parts of the Platform may not function properly.
   
   
3. HOW WE USE and SHARE THE INFORMATION COLLECTED
   
   We may collect and use Your Personal Information for the following purposes:
   
   
   1. To provide access to our Platform and/or the services/products offered therein: We use Your information as collected by us to allow You to access the Platform and the services/products offered therein, including without limitation to provide customer service, fulfill purchases through the Platform, verify User information and to resolve any glitches with our Platform. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Platform and/or the performance of a contract between You and us.
   
   
   2. To improve our Platform and maintain safety: We use your information to improve and customize the Platform and services/products we offer. Further, we also use Your information to prevent, detect, investigate, and take measures against criminal activity, fraud, misuse of or damage to our Platform or network, and other threats and violations to a third party's or our rights and property, or the safety of our Users, or others. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Platform and/or the performance of a contract between You and us.
   
   
   3. To communicate with You or market our services/products: We may use the email address submitted by You to communicate with You about Your orders on our Platform, our offers, new products, and services, or even receive Your feedback on the Platform or any services/products offered therein. It may also be used to respond to Your inquiries, questions, and/or other requests. If at any time you would like to unsubscribe from receiving future emails, please write to us using the contact information provided below. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Platform and/or the performance of a contract between You and us.
      
      We do not use Personal Information to make automated decisions affecting or creating profiles other than those described in this Policy.
      
      We do not sell, trade, or otherwise exploit Your personal-identifiable information to others. Limited to the purposes stated hereinabove, we may share generic aggregated demographic information not linked to any personal identifiable information regarding visitors and Users with our business partners and trusted affiliates.
   
   
   
4. YOUR CHOICES:
   
   
   1. Limit the information You provide: You always have the option to choose the information You provide to us, including the option to update or delete Your information. However, please note that lack of certain information may not allow You access to the Platform or any of its features, in part or in full. For example, information is required for your registration on the Platform.
   
   
   2. Limit the communications you receive from us: You will also have the option to choose what kind of communication you would like to receive from us. However, you may not be able to limit certain communications that are required for legal or security purposes, including changes to various legal agreements.
   
   
   3. Reject Cookies and other similar technologies: You may reject or remove cookies from your web browser. You will always have the option to change the default settings on your web browser if it is set to ‘accept cookies’. However, please note that some of the services/products offered on the Platform may not function or be available to You when the cookies are rejected, removed, or disabled.



5. YOUR RIGHTS:
   
   In general, all learners have the rights specified in this section. However, depending on where you are situated, you may have certain specific rights with respect to your Personal Information accorded by the laws of the country you are situated in. To understand Your rights, please refer to the Country-Specific Additional Rights below.
   
   If you are a Learner, you may exercise any of these rights by using the options provided to you within the Platform upon your login. If however, you are facing any issues or require any clarifications, you can always write to us at the address noted in the ‘Grievances’ section below, and we will address your concerns to the extent required by the applicable law.
   1. Right to Confirmation and Access: You have the right to get confirmation and access to your personal information with us, along with other supporting information.
   
   
   2. Right to Correction: You have the right to ask us to rectify your Personal Information that is with us that you think is inaccurate. You also have the right to ask us to update your Personal Information that you think is incomplete or out-of-date.
   
   
   3. Right to be Forgotten: You have the right to restrict or prevent the continuing disclosure of your Personal Information under certain circumstances.
   
   
   4. Right to Erasure: If you wish to withdraw/remove your Personal Information from our Platform, you have the right to request erasure of your Personal Information from our Platform. However, please note that such erasure will remove all your Personal Information from our Platform (except as specifically stated in this Policy) and may result in the permanent deletion of your account on the Platform, and the same will not be retrievable.
   
   Remember, you are entitled to exercise your rights as stated above only with respect to your information, including Personal Information, and not that of other Learners. Further, when we receive any requests or queries over email to the address specified in the ‘Grievances’ section below, as per the applicable Data Protection Laws, we may need to ask you for a few additional details to verify your identity in association with the Platform and the request received.


6. PROTECTION OF YOUR INFORMATION:
   
   We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of Personal Information or such other data on the Platform. Our disclosure of any such information is limited to –
   
   1. our employees, contractors, and affiliated organizations (if any) that (i) need to know that information to process it on our behalf or to provide services available on our Platform and (ii) have agreed not to disclose it to others.
   
   
   2. A response to a court order or other governmental request. Without limitation to the foregoing, we reserve the right to disclose such information where we believe in good faith that such disclosure is necessary to –
      1. comply with applicable laws, regulations, court orders, government and law enforcement agencies requests;
      
      
      2. Protect and defend a third party's or our rights and property, or the safety of our users, our employees, or others; or
      
      
      3. Prevent, detect, investigate, and take measures against criminal activity, fraud, and misuse or unauthorized use of our Platform and/or to enforce our Terms of Use or other agreements or policies.
      To the extent permitted by law, we will attempt to give You prior notice before disclosing Your information in response to such a request.
   
   
7. THIRD-PARTY WEBSITES
   
   You may find links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites in any manner, and we are not responsible for the practices employed by such websites. Further, these websites/links thereto, including their content, may be constantly changing and may have their terms of use and privacy policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to the terms and policies published on such websites.



8. CROSS-BORDER DATA TRANSFER
   
   Your information, including any Personal Information, is stored, processed, and transferred in and to the Amazon Web Service (AWS) servers and databases located in India. Depending on the location of our affiliates and service providers, we may also store, process, and transfer information in and to servers in other countries.
   
   Please note that these countries may have differing (and potentially less stringent) privacy laws and that Personal Information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies, and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar process.
   
   If you use our Platform from outside India, including in the USA, EU, EEA, and UK, your information may be transferred to, stored, and processed in India. By accessing our Platform or otherwise giving us information, you consent to the transfer of information to India and other countries outside your country of residence.



9. DURATION FOR WHICH YOUR INFORMATION IS STORED
   
   We will retain your information for as long as it is required for us to retain it for the purposes stated hereinabove, including compliance with legal obligations or business compliances.
   
   Further, please note that we may not be able to delete all communications, photos, files, or other documents publicly made available by you on the Platform (for example: comments, feedback, etc.). However, we shall anonymize your Personal Information so that you can no longer be identified as an individual in association with such information made available by you on the Platform. We will never disclose aggregated or de-identified information in a manner that could identify you as an individual.
   
   Note: If you wish to exercise any of your rights (as specified in the ‘Your Rights’ section below) to access, modify, and delete any or all information stored about you, then you may do so by using the options provided within the Platform. You can always write to us at the email address specified in the ‘Grievances’ section below.



10. MODIFICATION TO PRIVACY POLICY:
    
    We may modify, revise, or change our Policy from time to time; when we do, we will revise the ‘updated date’ at the beginning of this page. We encourage You to check our Platform frequently to see the recent changes. Unless stated otherwise, our current Policy applies to all information that we have about You.


11. GRIEVANCES:
    
    If you have any questions about this Policy, wish to exercise your rights, have concerns about privacy, or have grievances, please email us with a thorough description at contact@leadsystems.in.

COUNTRY SPECIFIC ADDITIONAL RIGHTS

1. TERMS APPLICABLE IF YOU ARE AN INDIAN RESIDENT
   
   Your Rights: If you are located in India, you may have the following rights under the Personal Data Protection Bill (PDPB) when it becomes law. All requests can be made by using the option provided to you within the Platform upon your login. You may also write to us as stated in the “Grievances” section above, and we will address your concerns to the extent required by law.
   
   
   1. Right to Confirmation and Access: You have the right to get confirmation and access to your personal information with us, along with other supporting information.
   
   
   2. Right to Correction: You have the right to ask us to rectify your Personal Information that is with us that you think is inaccurate. You also have the right to ask us to update your Personal Information that you think is incomplete or out-of-date.
   
   
   3. Right to Data Portability: You have the right to ask that we transfer the Personal Information you gave us to another organization, or to you, under certain circumstances.
   
   
   4. Right to be Forgotten: You have the right to restrict or prevent the continuing disclosure of your Personal Information under certain circumstances.
   
   
   5. Right to Erasure: If you wish to withdraw/remove your Personal Information from our Platform, you have the right to request erasure of your Personal Information from our Platform. However, please note that such erasure will remove all your Personal Information from our Platform (except as specifically stated in this Policy) and may result in the permanent deletion of your account on the Platform, and the same will not be retrievable.
   
   
2. TERMS APPLICABLE IF YOU ARE A RESIDENT OF THE UNITED KINGDOM (UK), A EUROPEAN UNION (EU) COUNTRY, OR A EUROPEAN ECONOMIC AREA (EEA)
   
   Your Rights: If you are located in the United Kingdom (UK), European Union (EU), or European Economic Area (EEA), you have the following rights under the UK and EU General Data Protection Regulation (GDPR), respectively. All requests should be sent to the address noted in the “Grievances” section above, and we will fulfill requests to the extent required by applicable law.
   1. Right to access Your Personal Information: You have the right to receive confirmation as to whether or not Personal Information concerning you is being processed and, where that is the case, access to the Personal Information can be sought;
   
   
   2. Right to Rectification: Our goal is to keep your Personal Information accurate, current and complete. Please contact us if you believe your information is inaccurate or incomplete;
   
   
   3. Right to Erasure: In some cases, you have a legal right to request that we erase your Personal Information;
   
   
   4. Right to object to Processing: You have the right to object to our processing of your Personal Information under certain conditions;
   
   
   5. Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information under certain conditions;
   
   
   6. Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions;
   
   
   7. Right to make a complaint to a government supervisory authority: If you believe we have not processed your Personal Information in accordance with applicable provisions of the GDPR, we encourage you to contact us at the email address provided in the ‘Grievances’ section above. You also have the right to make a GDPR complaint to the relevant Supervisory Authority or seek a remedy through the courts. A list of Supervisory Authorities is available at: https://edpb.europa.eu/about-edpb/board/members_en. If you need further assistance regarding your rights, please contact us using the contact information provided below, and we will consider your request in accordance with applicable law. You can identify the supervising authority of your concern by visiting https://edpb.europa.eu/about-edpb/board/members_en.
   
   
   8. Right to not be subject to automated decision-making, including profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects concerning you.
   
   We collect and process personal information about you only when we have a legal rationale to do so. The specific legal rationale will depend on the type of Personal Information collected and the context in which it is being processed, including the Services involved.
   
   
3. TERMS APPLICABLE IF YOU ARE A CALIFORNIA STATE RESIDENT
   
   If you are a California state resident, then you have the following rights to the extent and in the manner set out in the CCPA:
   
   
   1. The right to access the Personal Information that we hold on you;
   2. The right to know what Personal Information we intend on collecting from them before the point of collection;
   3. The right to opt in or out of marketing, analytics, and other similar activities;
   4. The right to equal services without discrimination; and
   5. The right to request deletion of Personal Information.
   
   The above rights, the manner in which you can exercise the same, and the category of and the manner in which we collect your information are detailed below.

1. CCPA NOTICE A COLLECTION:
   
   For purposes of the CCPA, in collecting the information described above, we collect the categories of Personal Information listed below from you:
   
   
   1. Identifiers: We may collect your name, email address, mobile number, username, unique personal identifier, and Internet Protocol (IP) address. We use Identifiers, such as your name, contact information, and device and online identifiers, as set forth in the “How We Use and Share the Information Collected” section of this Policy.
   
   
   2. Characteristics of Personal Information described in the California Customer Records statute: We may collect your name, email address, username, unique personal identifier, and gender. We use Categories of Personal Information described in the California Consumer Records statute as set forth in the ‘How We Use and Share the Information Collected’ section of this Policy.
   
   
   3. Internet or other electronic network activity information: We collect cookies as described above; we will automatically receive information from your browser and your device, which includes the date and time of your visit to the Platform as well as your location, Internet Protocol (IP) address, domain server, browser type, access time, and data about which pages you visit on the Platform. We use Internet or other electronic network activity information as set forth in the “How We Use and Share the Information Collected” section of this Policy.
   
   
   4. Geolocation data: We may collect your IP address and use Geolocation Data as set forth in the “How We Use and Share the Information Collected” section of this Policy.
   
   
   5. Audio, electronic, visual, or similar information: We may collect your profile picture or other audio or visual information uploaded as content to the Platform. We use audio, electronic, visual or similar information as set forth in the “How We Use and Share the Information Collected” section of this Policy.
   
   
   6. Inferences: We may make inferences based on the Personal Information collected (such as the likelihood of retention or attrition). We use Inference information as set forth in the “How We Use and Share the Information Collected” section of this Policy.



2. CCPA DATA PRACTICES DURING THE LAST 12 MONTHS:
   
   
   1. Personal Information collected: As described in this Policy, we have collected the categories of Personal Information listed below during the preceding 12 months:
      • Identifiers
      • Characteristics of Personal Information described in the California Customer Records statute
      • Internet or other electronic network activity information
      • Geolocation data
      • Commercial information
      • Audio, electronic, visual, thermal, olfactory, or similar information Inferences
   
   
   2. Categories of sources: We have collected the Personal Information identified in this Policy from you and our payment processors.
   
   
   3. Business and commercial purposes for collecting: We have collected the categories of Personal Information listed above for the following purposes:
      • Operate the Platform;
      • Provide our Services to you;
      • Honor our Terms and Conditions and contracts;
      • Ensure the privacy and security of our Platform and Services;
      • Manage our relationships with you;
      • Communicate with you;
      • Analyze the use of the Platform and our Services;
      • Enhance your experience;
      • Track visits to the Platform;
      • Provide you with a more personal and interactive experience on the Platform and
      • Usage analytics purposes.
   
   
   4. Personal Information sold: We have not sold categories of Personal Information during the preceding 12 months.
   
   
   5. Personal Information disclosed for a business purpose: We have disclosed for a business purpose the categories of Personal Information listed below during the preceding 12 months:
      • Identifiers
      • Characteristics of Personal Information described in the California Customer Records statute
      • Internet or other electronic network activity information
      • Geolocation data
      • Commercial information
      • Audio, electronic, visual, thermal, olfactory, or similar information Inferences
      
      We have disclosed each category of Personal Information to the following categories of third parties: (1) corporate parents, subsidiaries, and affiliates; (2) advisors (accountants, attorneys); (3) service providers (data analytics, data storage, mailing, marketing, website and platform administration, technical support); and (4) operating systems and platforms.


3. CONSUMER RIGHTS AND REQUESTS UNDER THE CCPA
   
   The CCPA gives consumers the right to request that we (1) disclose what Personal Information we collect, use, disclose, and sell and (2) delete certain Personal Information that we have collected or maintained. You may submit these requests to us as described below, and we honor these rights where they apply.
   
   If a request is submitted using a method other than the designated method or is deficient in some way unrelated to our verification process, we will either (i) treat the request as if it had been submitted in accordance with the designated method or (ii) provide you with specific directions on how to submit the request or remedy any deficiencies with the request, as applicable.
   
   
1. Request to Know: As a California resident, you have the right to request: (1) the specific pieces of Personal Information we have collected about you; (2) the categories of Personal Information we have collected about you; (3) the categories of sources from which the Personal Information is collected; (4) the categories of Personal Information about you that we have sold and the categories of third parties to whom the Personal Information was sold; (5) the categories of Personal Information about you that we disclosed for a business purpose and the categories of third parties to whom the Personal Information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, or selling Personal Information; and (7) the categories of third parties with whom we share Personal Information. Our response will cover the 12-month period preceding our receipt of a verifiable request.


2. Request to Delete: As a California resident, you have a right to request the erasure/deletion of certain Personal Information collected or maintained by us. As described herein, we will delete your Personal Information from our records and direct any service providers (as defined under applicable law) to delete your Personal Information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.


3. Submitting a Request:
   
1. Submission of Instructions: You may submit a request to know or to delete by email to the address provided in the ‘Grievances’ section above or by submitting a request via mail to the address provided by us in our Terms of Use or the Platform page. Regarding requests to delete, we may present you with the choice to delete select portions of your Personal Information. Still, a global option to delete all personal information will be offered and presented more prominently.


2. Verification Process: We are required by law to verify the identities of those who submit requests to know or to delete. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information you provided in the request to the personal information that we already maintain about you. As a part of this process, you will be required to provide your name, email address, and mobile number (if the same have been voluntarily provided by you at the time of registering on the Platform or otherwise while using the Platform). We will inform you if we cannot verify your identity. Please note-
   
   
   1. If we cannot verify the identity of the person requesting categories of Personal Information, we may deny the request. If the request is denied in whole or in part for this reason, we will provide a copy of, or direct you to, our Privacy Policy.
   
   
   2. If we cannot verify the identity of the person making the request for specific Personal Information, we are prohibited from disclosing any specific Personal Information to the requestor. However, if the request is denied in whole or in part for this reason, we will evaluate it as if it is seeking the disclosure of categories of Personal Information about the consumer.
   
   
   3. If we cannot verify the identity of the person requesting to delete, we may deny the request. If there is no reasonable method by which we can verify the identity of the requestor to the degree of certainty required, we will state this in our response and explain why we have no reasonable method.


3. Authorized Agents: Authorized agents may submit requests using the methods identified in this Policy. Suppose you use an authorized agent to submit a request to know or a request to delete. In that case, we may require you to (1) provide the authorized agent with signed permission to do so, (2) verify your identity directly with us, and (3) directly confirm with us that you provided the authorized agent permission to submit the request. However, we will not require these actions if you have provided the authorized agent with power of attorney pursuant to the California Probate Code.


4. Excessive Requests: If requests from a User are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (1) charge a reasonable fee or (2) refuse to act on the request and notify the User of the reason for refusing the request. If we charge a fee, the amount will be based on the administrative costs of providing the information or communication or taking the action requested.


5. CCPA Non-Discrimination: You have the right not to receive discriminatory treatment by us due to your exercise of the rights provided by the CCPA. We do not offer financial incentives and price or service differences, and we do not discriminate against Users/consumers for exercising their rights under the CCPA.
4.  Privacy Policy For Children
   At LEAD Systems, we are committed to protecting the privacy and safety of children who use our app. This privacy policy outlines our practices and procedures for collecting, using, and protecting the personal information of children under the age of 13 who use our app.
   Collection of Personal Information
   We do not collect personal information from children under the age of 13 without the consent of their parents or guardian. When a child under the age of 13 uses our app, we may collect the following information:
   Device information: We may collect information about the child's device, such as its operating system, device type, and screen resolution.
   Location data: We may collect location data, such as the child's IP address, GPS coordinates, and Wi-Fi network information.
   Usage data: We may collect data about how the child uses our app, such as the features they use, the frequency of use, and the duration of use.
   Use of Personal Information
   We use the personal information we collect from children under the age of 13 for the following purposes:
   To provide and improve our app: We use the device information, location data, and usage data to provide and improve our app.
   To communicate with parents or guardians: We use the personal information we collect to communicate with parents or guardians about their child's use of our app.
   Protection of Personal Information
   We take the protection of personal information very seriously. We use industry-standard security measures to protect the personal information we collect, including:
   Encryption: We encrypt the personal information we collect both in transit and at rest.
   Secure servers: We store the personal information we collect on secure servers that are protected by firewalls and access controls.
   Secure connections: We use secure connections (HTTPS) to transmit the personal information we collect.
   Parental Consent
   We require parental consent before collecting personal information from children under 13. Parents or guardians can provide consent by creating a parent account and agreeing to our privacy policy.
   Parental Access
   Parents or guardians have the right to access the personal information we collect from their child and to request that we delete or correct it. They can do this by contacting us at contact@leadsystems.in
   Children's Online Privacy Protection Act (COPPA)
   We comply with the Children's Online Privacy Protection Act (COPPA), which requires us to obtain verifiable parental consent before collecting personal information from children under the age of 13.
   Changes to this Privacy Policy
   We may update this privacy policy from time to time. If we make any significant changes to this policy, we will notify parents or guardians by email or through our app.
   If you have any questions or concerns about our privacy policy, please contact us at contact@leadsystems.in